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Deposit/ Balance

In order to have your date booked, a $150.00 Non-refundable deposit is required. We Will not hold Date without Deposit. Invoices and Contracts will be emailed accordingly. The balance is due no later than (3) days from event.

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Delivery:

We will not charge an additional Delivery charge as long as delivery address is Within 10 MILES of Hempstead. A delivery fee will be charged after 10 miles.

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Rules

  • Softplay area is designed for ages 6mths - 5 years old.

  • Please do not go in the Softplay area with your heels on, as they make holes in our mats, and will constantly have to be replaced. (Security Deposit Non-Refundable if damaged)

  • Luxury Ballpits & Deluxe Slides have their maximum age & weight on the Ballpit page, please check before booking.

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Liability

  • There should not be any pushing, shoving, or rough play on equipment that could result in injury. 

  • Ingles Balloons is not responsible for any injuries (slips, falls, ETC ) that may occur during the event. Children should be supervised at all times. This is the responsibility of the Renter, and other adults that will be present.

  • Renter will be Asked to sign a waiver. We will not Setup without Waiver. 

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What is your rain/weather condition policy?

If you are hosting an outdoor event you ARE RESPONSIBLE FOR all weather-related risks. However, if it should rain, we will work with you on a solution to all parties. If you are not able to move your party indoors,  We will return your deposit. 

If the party is indoors but inclement weather (such a snow storm, etc) occurs your event will be canceled and rescheduled to the next available date

*Once the equipment is set up and your event time has started a refund WILL NOT be issued.

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Do you set up outdoors?

Yes! Our equipment can be set-up outdoors and will require to be under a shaded area. We ask that you make sure that the ground is flat and clear of any dirt or debris. We will not set up the equipment on dirt or sand.

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Additionally, outdoor parties are weather permitting, to ensure the safety of the children using the equipment. If there is any chance of rain or heavy winds in the forecast we ask that you have an alternate indoor location available to set up the equipment. If not, we will refund you your deposit. 

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